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Support

 

This page contains links to Questions and Answers to the software packages offered by Heavy Metal Software Co. Click on the package you are interested in to view the questions and answers for that package. If you have any questions not included in the Questions and Answers, please feel free to send Heavy Metal Software Co. an email using the button below.

Our policy is to write great reliable software that you install and use with no hassles. Who needs support with software this good?

Click here for some simple directions on using our software. Right click on the link and choose Save Link As or Save Target has to save the file.

Support QA #1: ERROR MESSAGE: C:\WINDOWS\SYSTEM32\AUTOEXEC.NT. The system file is not suitable for running MS-DOS and Microsoft Windows applications.

Support QA #2: XP and Vista Installation Notes

Support QA #3: ERROR MESSAGE: Network initialization failed. File or directory does not exist. File: C:\PDOXUSRS.NET. Permission denied. Directory C:\